Data and Technology Coordinator

Unidos MN is an immigrant-led, BIPOC-majority, multiracial, statewide organization building power for Minnesotan working families to advance social, racial, and environmental justice. Born out of the immigration justice movement, our work centers immigration reform, democracy, education, healthcare, workers’ rights, and climate justice.

POSITION SUMMARY

The Data & Technology Coordinator supports the day-to-day operation, stability, and usability of Unidos MN’s data and technology systems. This role serves as the frontline technical resource for staff and organizers, ensuring devices, software, and core platforms function reliably across campaigns and programs.

Working within systems and standards designed by the Director of Data & Technology, the Coordinator is responsible for technical operations, troubleshooting, system administration, and applied data support. This includes maintaining hardware and software environments, supporting digital tools used by organizers, and assisting with reporting, data integrity, and routine data workflows.

This role plays a critical part in reducing technical friction, stabilizing workflows, and ensuring organizers have dependable access to the tools and information they need to succeed.

REPORTING & TEAM STRUCTURE

The Data & Technology Coordinator reports to the Director of Data & Technology.

The Coordinator is responsible for day-to-day technical operations, system stability, hardware and software administration, and applied data tasks, escalating systemic, architectural, or integration-level issues to the Director.

KEY RESPONSIBILITIES

Technical Operations & System Stability

• Maintain the reliability and day-to-day functionality of organizational technology systems and tools

• Troubleshoot hardware, software, and platform issues across staff devices and operational systems

• Support software lifecycle management, including updates, access, licenses, and configurations

• Manage hardware and device environments, including laptops, peripherals, and mobile tools

• Serve as the first point of response for technical issues and user support needs

Organizer & Staff Support

• Provide timely, practical support to staff and organizers using digital and data tools

• Assist users in resolving technical challenges related to organizing tools, reporting systems, and workflows

• Help ensure organizers can operate tools effectively during live campaigns and events

• Identify recurring user challenges and recommend improvements or training needs

Applied Data & Reporting Support

• Perform routine data tasks within existing systems and infrastructure

• Generate recurring reports, exports, and datasets supporting organizing and operational priorities

• Monitor data integrity, identifying inconsistencies or anomalies and resolving or escalating as needed

• Support staff requests related to lists, datasets, and system outputs

• Assist with data hygiene and quality control practices

Systems Administration & Maintenance

• Administer user accounts, permissions, and configurations within approved systems

• Maintain documentation related to technical procedures, workflows, and recurring issues

• Support implementation of new tools, processes, and system improvements defined by the Director

• Assist with diagnosing operational disruptions or system failures

Collaboration & Escalation

• Work closely with the Director of Data & Technology to maintain system reliability and performance

• Escalate structural, architectural, or integration-level issues appropriately

• Collaborate with organizing and communications teams to support operational needs

• Translate user challenges into clear technical problem descriptions

Who You Are

You are a dependable, solutions-oriented technical operator who is comfortable troubleshooting systems, supporting users, and working with data in applied, practical ways. You are calm under pressure, able to diagnose problems efficiently, and comfortable navigating fast-moving campaign environments.

You understand that technology exists to enable organizing and operations, and you take pride in helping staff and organizers work effectively without unnecessary technical barriers.

Preferred Experience & Skills

• Experience supporting hardware, software, and user environments across multiple systems

• Comfort troubleshooting technical issues across devices and platforms

• Proficiency working with structured datasets and spreadsheet-based tools

• Experience generating reports, dashboards, or data outputs

• Strong problem-solving and diagnostic skills

• Ability to communicate technical concepts clearly to non-technical users

• Comfort working in fast-paced, high-variability environments

• Experience with SQL, data tools, or organizing platforms is helpful but not required.

HOURS AND COMPENSATION

• Salary range: Starting at $65,000 - $75,000, commensurate with experience

• Premium Blue Cross Blue Shield Zero Deductible Plan, with 100% premium coverage for employees and 70% premium coverage for dependents—an employer-paid benefit valued up to $22,000 annually.

• Vision and dental insurance coverage included.

• Generous Paid Time Off (PTO): Vacation days plus additional office-wide breaks throughout the year.

• Leadership & Professional Development: Opportunities to grow within Unidos MN, including access to skill-building workshops and leadership training.

• Cell phone stipend

This is a full-time position with a six-month probation period. Evening and weekend hours are required on a regular basis.

Helpful but Not Required

Proficiency in additional languages such as Spanish, Somali, Oromo, Hmong, Amharic, Mam, or Quechua

How to Apply

Send a cover letter indicating areas and issues of interest, a resume, and three work-related references to emilia@unidos-mn.org.
Position open until filled.

All applicants must have reliable transportation, a smartphone, a valid driver’s license, and proof of valid auto insurance.